Online casino editorial · 18+

18+ Gambling can cause harm. GamCare 0808 8020 133

Great Britain

2 pages filed under Great Britain.

Sources checked through · The Payout Ledger editorial desk

Compare at a glance

Great Britain on The Payout Ledger · ordered by the date sources were checked; sort by any column with a sort control.
TitleTypeFiled underSourcesCheckedOpen
An identity check and a source-of-funds request answer different questionsArticleGreat Britain3Read An identity check and a source-of-funds request answer different questions
Identity checks and withdrawals: the condition, the guidance and the scopeArticleGreat Britain4Read Identity checks and withdrawals: the condition, the guidance and the scope

Questions answered in this section

Why do I need to provide ID?

The Commission identifies age, identity and self-exclusion checks among the reasons. A later financial-information request may address a different question from the initial identity check.

From An identity check and a source-of-funds request answer different questions

What type of documents can I be asked to provide?

The Commission gives examples including passports, driving licences and household bills, but does not prescribe a universal list. Ask which purpose, period and format the actual request requires.

From An identity check and a source-of-funds request answer different questions

How long does it take to complete ID checks?

There is no universal Commission timescale. Record whether any operator estimate starts at upload, receipt of complete evidence or review, and keep it separate from payment-transfer time.

From An identity check and a source-of-funds request answer different questions

Why have I been asked for ID before withdrawing?

Ask the business what remains to be established and why the request arises now. Condition 17.1.1 restricts demands that could reasonably have been made earlier while preserving information needed at that time for another legal obligation.

From An identity check and a source-of-funds request answer different questions

Does a verified account status mean no more checks can be asked?

No. A status label may describe an earlier check without identifying the new question. Ask which point the new request needs to establish, which is different from refusing every further check.

From An identity check and a source-of-funds request answer different questions